by STOMT
Problem: There is no consumer brand for feedback, yet, which is why feedback comes unstructured through a lot of channels.
Solution: We're standardizing customer feedback in form of wishes and channel it across all touchpoints. Thereby it gets easier for consumers as well as for businesses to give and receive feedback. Our unique content format allows artificial intelligence to produce much better results than any other solution on the market. That means we can recognize duplicates, merge them together and create a scalable customer dialog. Such that a company only has to react once per issue instead of a thousand times.