Last Mile parcel logistics is neither customer focused nor efficient. Consumers demand higher convenience and wish to decide when & where they want to receive & send parcels. Retailers ask for better service, higher flexibility and want to have more control on parcel deliveries. Parcel Services need a higher 1st time delivery and significant efficiency gains to serve last mile operations.
PaketChef is an innovative, consumer-orientated solution for an optimization of urban logistics. It is based on an independent, overarching IT Platform, which coordinates E-Commerce-Retailers, parcel services and consumers with a flexible and intelligent approach. The solution encompasses a single customer and parcel databases, a driver app for dynamic route-optimization in real-time and geo-data gathering as well as a white-label receiver app for the consumers to simply control their parcels. The software is offered as cloud-based Software-as-a-Service (SaaS)-model within a trusted and secure data environment.